Here comes another article which will help you to perfect the LineUpr experience for your guests. Today we will deal with the so-called private browsing.

What does this do, why it is a hindrance to web apps and how you can help your guests to turn it on or off, is explained in the following lines.

Of course, we will again provide you with illustrated step-by-step instructions.

Private browsing – no traces, no comfort

The most common cause of unexpected behavior of LineUpr apps on your guests’ smartphones is the private browsing mode. Depending on the device, there are different names for this. To give you an overview, we have preoccupied ourselves with the most popular browsers so as to provide you with a step-by-step guide to turning private browsing on and off.

With this help, you can check the respective settings on all devices and adjust it if necessary.

Safari: Private

• The private browsing mode can be recognized by a dark grey window (1)
• How to turn it off: Go to the tabs overview (2) and click on “Private” (3). If the mode is deactivated, then the lettering is no longer highlighted.
• Then click on an already open tab (4) or open a new one with the plus sign
• If you have switched off the private browsing mode, the window will appear in light grey (5)
• If the LineUpr app was opened in the private browsing mode, then it must then be reopened.

Google Chrome: incognito mode

• Incognito mode can be recognized by a dark grey window (1)
• How to turn it off: Click on the tab overview (2) and then click on one of the light grey tabs (3)
• If you have switched off the private browsing mode, the window appears in light grey (4)
• If the LineUpr app was opened in the private browsing mode, then it must then be reopened.

Firefox: Private browsing

• The private browsing mode can be recognized by a dark grey window (1)
• Turn it off: Click on the tab overview (2) and then on the mask (3). If the mode is deactivated, the mask is no longer purple and the tabs opened in the normal mode will appear (4)
• Tip: On some Android devices, the button with the glasses is at the top.
• If you have switched off the private browsing mode, the window will appear in light grey (5)
• If the LineUpr app was opened in the private browsing mode, then it must then be reopened.

Opera: Private

• The private browsing mode can be recognized by a dark grey window (1)
• Turn it off: Click on tab overview (2) and click on the text “Normal” (3). If the normal mode is activated, you can continue browsing by clicking on an existing tab (4) or using the plus sign to open a new one.
• If you have switched off private mode, the window will appear red (5)
• If the LineUpr app was opened in the private browsing mode, then it must be reopened.

Microsoft Edge: InPrivate

• The private browsing mode can be recognized by a dark grey window (1)
• Turn it off: Click on the tab overview (2) and click on the tab “Tabs” (3)
• Then click on an already open tab (4) or open a new tab by clicking on the plus
• If the browser is active in normal mode, then the window appears in light grey (5)
• If the LineUpr app was opened in the private browsing mode, then it must be reopened.

What Effect Does This Mode Have on Your App Experience?

Regardless of the browser, this mode always does the same: it prevents the sites you visit from seeing your activity. It also blocks any kind of cookies.

What sounds good at first can sometimes cause misunderstandings when using various web apps (including LineUpr). For example, the password for an app – if one is set – must be entered again at the beginning of each new session. In addition, the favorites feature does not work, and subscribers who take surveys in private mode can do so endlessly.

The private browsing mode is the number one source of error when using LineUpr. So if your subscribers have problems with the app, first check if the guest is surfing in private mode. In addition, the browser “remembers” the setting: If the user was in private browsing mode during the last session, then any new links are opened in this mode. This fact leads to some users not consciously operating in this mode.

You can also reassure your guests: All cookies we set are only for your convenience. We will never advertise in the app or on our homepage and we do not sell information to third parties. Therefore, there is no reason to browse in private mode on lineupr.com and its subpages.

If you want to be safe as an organizer, it does not hurt to give a small hint during on-boarding.

What Should You Have Learned?

In this tutorial, we showed you how to disable private browsing in different browsers. We’ve also explained to you that your subscribers get the least amount of frustration and the best user experience by not using private browsing mode for LineUpr apps.

“Incognito” Icon created by Andrejs Kirma from “the Noun Project“

The post LineUpr Tutorial: Incognito Mode – How it Affects the Usability of LineUpr Apps first appeared on LineUpr Blog.

This article is about how to deactivate and reactivate cookies in different mobile browsers. What they do, how to turn it on and off, and what your guests need for the LineUpr experience are all explained in this article. Of course, we have provided you with a step-by-step guide for the different browsers.

Cookies: Helpful text blocks save logging in

The discussion about cookies is very old. Originally, they were only meant to perform the functions of a website. Some pages ask to be able to recognize a user even with multiple (separate) visits. An example is the feature that ensures that you do not have to log in every time.

In the past, cookies have been given negative press over and over again because they are used by many websites that allow advertising content to be able to tailor advertising to the target group in a more precise way and to track the behavior of its users (even on third-party websites). At LineUpr, we only put one piece of information in our cookies: the unique session identifier. This is a unique (only once assigned by the system) text block that allows LineUpr to distinguish the individual users without a login. When using LineUpr you have nothing to fear. We do not track you on other pages and we will not advertise anything at any time. We only use cookies to make the LineUpr experience as easy as possible for you and your guests.

Subsequently, we will show you step by step how to change the settings of your cookies in the respective browsers. Our recommendation for LineUpr is to allow cookies. Of course, in the end, you make the decision.

Safari

• Go to Settings and then to Safari (1).
• Now you can set the “Block all cookies” slider (2) in the “Privacy & Security” group.

Chrome

• With iOS, Chrome does not provide cookie-blocking settings.
• With Android, this is how it works: Go to the three dots in the top right corner of the Chrome browser (1).
• Then click on “Settings” (2).
• Next, go to “Website Settings” (3) and then to “Cookies” (4). Here you can enable or disable cookies (5).

Firefox

• Firefox also does not offer cookie disabling settings for iOS.
• With Android, this is how it works: Open the menu in the browser (depending on the device, it is either at the top or bottom right) (1).
• Search for the “Settings” button (2). If you do not see it, click on “More”.
• Next, click on “Privacy” (3).
• Under “Cookies” (4) you now have three options: “Allow”, “Do not allow” and “Allow, but not third-party”. This option is particularly interesting as it allows cookies only from the pages that you actually visited. This means: cookies from third parties are blocked.

Opera

• With iOS, do the following: Click on the Opera icon (1) in the bottom right corner and then open “Settings” (2).
• Here you can adjust the slider to “accept cookies” (3).

• Opera Mini offers more options for Android users: Click on the Opera icon (1)
• Next, click “Settings” (2) and then “Cookies.” (3).
• Here you can change the cookie settings similarly to the Firefox browser.

Edge

• If you use an iPhone, go to the bottom right corner of the edge browser to the three dots (1).
• After that, select the item “Settings” (2).
• After tapping on “Privacy” (3), you’ll find the “Block cookies” slider (4) in the last block.

• If you use Android, you will find the settings the same way. Only the menu point here is called “Website Permissions” (3).
• Under “Cookies” (4) you can now turn them on or off (5).

What should you have learned

In this article, we showed you how to check the cookie settings in the different browsers. We also explained to you why and how LineUpr uses cookies and how it benefits you.

cookies” Icon created by Luiz Carvalho from “the Noun Project“.

The post LineUpr Tutorial: Checking Your Browser for Cookie Settings first appeared on LineUpr Blog.